An Amazon customer in Texas got a surprise with her first-ever drone delivery -- instead of her front porch, the package was ...

Had trouble getting a refund for items you returned to Amazon? You could get a cut of a $309 million settlement the e-commerce giant is paying to shoppers for failing to honor its return policy.

Amazon failed to adequately alert more than 300,000 customers to serious risks—including death and electrocution—that US Consumer Product Safety Commission (CPSC) testing found with more than 400,000 ...

A customer who cancelled an Amazon mattress order after it went undelivered and was assured a refund through the app never received the money. When he approached the Kangra consumer commission, Amazon ...