Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...

Intercom, a customer messaging platform, has launched a new bot designed to help answer and resolve customers’ most common questions. Answer Bot uses a combination of Intercom’s conversation data, ...

Intercom, providers of a business messaging platform, today launched Resolution Bot, its second-generation support chatbot that automatically answers customer questions as soon as they start typing.