Customer experience (CX) has been on a steep transformational curve in recent years. Technology-savvy consumers expect more personalization than ever, and they’re comfortable with companies using ...

There was a time when the term “automation” was synonymous with advanced manufacturing plants full of robotics. While replacing human labor with machine labor is a prime example of workplace ...

Managing IT systems can quickly become overwhelming when repetitive tasks eat into valuable time. Pulseway tackles this challenge head-on with its Remote Monitoring and Management (RMM) platform, ...

Automation can make a meaningful difference for your business. Whether you’re a small business or something larger, the best ingredients for automation are tasks that you and your employees do ...

AUSTIN, Texas, July 20, 2023 — Automox, the cloud-native IT automation platform, recently announced the launch of Otto AI, the first application of generative artificial intelligence in IT operations ...

Employee offboarding isn’t anybody’s favorite task—but it’s a critical IT process that needs to be executed diligently and efficiently. According to recent research on employee offboarding, 70% of IT ...

The first step is identifying the repetitive tasks you can automate with AI. Start by analyzing daily tasks. Make a list of the tasks that are time-consuming and that you need to perform frequently.

As the landscape of modern work changes, with its distributed teams and quickly evolving cloud-based technologies, maintaining access controls is an increasingly Sisyphean task. The process of ...

Launch AutoKey and navigate New>Script to create a blank text-based script in the left panel. I then used Open URL actions ...

Automated Content Recognition (ACR) is essentially a way for content platforms to track your watching habits, and here's how to turn it off.