Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...

Artificial intelligence chatbots are so prone to flattering and validating their human users that they are giving bad advice ...

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of ...

While chatbots like Claude and ChatGPT can help narrow the information divide between patients and providers, they can also ...

Using chatbots for emotional support can pose risks to teens' mental health. How should parents talk to their teens about ...

As artificial intelligence (AI) tools become more common across government, new research from the University at Albany's Center for Technology in Government (CTG UAlbany) examines how agencies are ...

According to a study, an increasing number of AI chatbots are evolving in a "scary" way.

Chinese AI companies are focused less on being cutting edge and more on attracting customers. That means holiday promotions, ...