Manish Sood is CTO, Founder and Chairman of Reltio, a provider of cloud data services used by enterprises to create rich customer profiles. The economic shock and social restrictions brought on by the ...

From April 1, 2026, Google will block inactive developer tokens from uploading Customer Match data via the Google Ads API.

The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...

Once again, the world is in flux as we emerge from the pandemic, navigating the new normal of a hybrid workforce. This phase has signaled opportunities to return to pre-pandemic customer habits and ...

This year more CIOs will have their bonuses tied to how many new business models they help create with existing and planned IT platforms than ever before. This trend will accelerate over the next ...

As more companies integrate large language models into customer support, analytics, and internal automation, the main concern ...

Facebook is adding support for Instagram to its Messenger API. That will allow brands and businesses to handle Instagram messages through third-party apps. For the first time, they’ll also be able to ...