Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

A few days ago, there was a gathering where I dined with religious individuals. Conversations about life and religion naturally unfolded. A religious figure acting as the moderator was particularly ...

Communication is one of the major skills covered in cognitive behavioral therapy. Although therapy is often with an individual, relationship problems are a common focus of treatment. Helping someone ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

Making decisions isn’t one of my strengths. My default social response has always been to ‘go with the flow’. Laidback and easygoing are descriptors that repeatedly crop up in my performance reviews ...