Modernize your network to align strategy with operations; aging hardware is a strategic risk.

The bank expects AI tools to evolve from being a copilot to an autopilot as it undergoes organisational transformation to prepare its workforce for agentic AI ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

Increasingly, companies face a significant dilemma when trying to transform to the quickly evolving new operating models for services. Companies buying services delivered in the new models encounter ...

AI reshapes how wealth firms operate by augmenting human advisors rather than replacing them in the next era of client service ...

Santosh P Kumar, COO at INNOCEAN India, writes that in a fast, fragmented market, marketing operations are no longer just ...

Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

As AI adoption accelerates across financial services, Indian wealth managers are increasingly viewing the technology less as ...

As much as cloud adoption is about embracing cloud-based infrastructure and applications, organisations that do not change the way they work will not be able to reap the full benefits of the ...