The Open University (OU) has launched a postgraduate certificate in IT service management to help address the IT skills gap. The OU has joined forces with training firm Global Knowledge to launch the ...

Media contacts: Rick Lemieux, itSM Solutions, Rick.Lemieux@itSMSolutions.com and Christine Gillette, UMass Lowell, 978-934-2209 or Christine_Gillette@uml.edu LOWELL, Mass. – UMass Lowell and itSM ...

Our ITSM accelerators take our most demanded services and package them into a suite of four “easy to digest” and affordable offerings. The intent is to provide services that can Jumpstart an ITSM ...

SPRINGFIELD, Ill., Aug. 30, 2017 /PRNewswire/ -- LRS ® Education Services has recently signed an agreement with itSM Solutions to deliver the NIST Cybersecurity Framework courses. LRS Education ...

The implementation of ITIL®/ ITSM software suites can be difficult, time consuming and expensive. This added expense is typically the result of Companies not defining their IT Processes or not ...