There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

Microsoft's Quick Assist app will be getting enhanced by Windows quality updates, starting this month and the next, and these updates may overcome issues associated with its switch to being a Windows ...

Now more than ever that many people are working from home — Quick Assist in Windows 11/10 allows you to remotely access another user’s Windows 11/10 PC. This feature gives you full control, so you can ...

A remote access tool that's built into Windows 10 makes it easy to help a colleague, friend or family member with their PC. A little-known app that comes with Windows 10, Quick Assist is a ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...