The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Learn about the direction performance management is heading and how the most effective trends can help manage your team.

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

Continuous performance management can boost morale and improve communication. Learn how to implement continuous performance management in your company.

With so much attention paid over the last two years to the supply chain, it can be easy to overlook the larger organizational processes in which it is involved. One is the order-to-cash process, which ...

Take a moment to try to think about all of the current projects going on within your business. Impossible, right? After all, there are marketing projects, new product development, IT upgrades … the ...

The Secretary of the Army established the Army Recruiting and Retention Task Force (ARTF) in August 2022 to identify opportunities for long-term change and close the accessions gap. The Army depends ...

COLLABORATION ON INTEGRATION - Soldiers and Army civilians collaborate to integrate AI with continuous process improvement, enhancing operational efficiency and decision-making across the force.

With business growth (revenue growth and adding more customers, products and services), everything becomes more complex. When left unchecked, fractures begin to appear, and soon things start to break.