Oracle's new AI-enhanced support portal leaves users fuming

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...
Business Wire

New Global Survey Reveals Oracle Database Customers are Evolving their Database Strategies Citing High Costs, Support Challenges and Need for Advanced AI/ML Capabilities

LAS VEGAS--(BUSINESS WIRE)--Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading ...
Datacenter Dynamics

The final curtain call for legacy Oracle database support

Oracle's unrelenting focus on cloud-first innovations has finally reached an inflection point, leaving businesses with critical decisions to make. Support for Oracle database products is undergoing ...
dbta

Oracle Introduces Platinum Support Services for Exadata and Exalogic

To help customers optimize the value of their technology investments, Oracle has announced Oracle Platinum Services. The Oracle Platinum Services are available at no charge as part of a standard ...