Sales outreach has undergone a remarkable transformation over the past decade. While cold calling still drives significant revenue for businesses ...

Gryphon AI, the leading provider of Enterprise Contact Compliance solutions, today announced the launch of Gryphon ONE for Salesforce on Salesforce AppExchange, the leading enterprise marketplace for ...

Dave Boduch of A.J. Danboise Son (Farmington Hills, Mich.) preached about the benefits of outbound calling at a recent Nexstar Super Meeting in Austin, Texas. “One job can be saved by booking three ...

Purpose-Built APIs Empower Cloud Communications Providers to Move Up the Value Chain with New Services that Optimize Business Communications with AI SEATTLE--(BUSINESS WIRE)--Symbl.ai, the human ...

In the world of HVAC residential service, everybody’s doing outbound calling, but not many are doing it well. What do I mean by not everyone is outbound calling well? It’s simple; your people hate ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

Outbound call centers can be broadly classified into two distinct types based on the nature of the calls being made. In each classification, the agents are either mostly engaged in campaign management ...

I work for a large bank in the Fraud and Security department for our corporate online banking platform. As per our existing procedures, our call center agents ask for the following pieces of ...