This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...

You are doing all the right things to set up a solid quality management program, but it just hasn’t taken off. You do the work to set up checklists and project quality plans that can reduce ...

The Clinical Quality Management Program, commonly referred to as QM, continuously and objectively assesses key aspects of individual and institutional performance with the intent of improving health ...

Companies obtain certification under the ISO 9000 standards to demonstrate that their quality management program complies with the ISO 9001 standard. The now-obsolete ISO 9002 standard applied to ...

The role of construction safety professionals has significantly expanded over the past decade. The industry employs thousands of safety professionals, most of whom work for contractors (general or ...

Prepare for roles as healthcare managers, health informatics managers and policy professionals. Information technology pervades every aspect of healthcare delivery today, providing access to rich and ...