Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the company says overall will provide a better ...

Several months ago, I wrote about Backupify, a backup service meant to work specifically with Google Apps and Salesforce.com. Now, Swedish developer Cloudfinder — which already offers a cloud-hosted ...

Salesforce.com announced several new partnerships and programs at its industry luncheon and customer event today in New York, all tied to the expanding field of on-demand service and support. Chief ...

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