How to Test a Call Center Integration Before Buying Seats Your email has been sent If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

Skype has a built-in feature that’s mainly designed for audio testing. And it’s called the Echo/Sound Test Service, also known as echo123. If you’re wondering how to activate and use this tool on your ...

After months of planning, you’ve just implemented a new communications system for your organization. It may be a premises-based system, a cloud-based solution, hosted, or a hybrid. Whatever choice you ...

Call recording on Android is a finicky thing. It worked fine for many years. Google turned the feature off, then back on again, and finally off for good in May 2022. Thanks to years of workarounds, ...