When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

There was a time when the term “automation” was synonymous with advanced manufacturing plants full of robotics. While replacing human labor with machine labor is a prime example of workplace ...

The logistics industry is nearing an inflection point. Our latest report, Moving Goods With Fewer Hands, reveals a staggering 85% of logistics businesses are operating at close to full capacity – and ...

Vikki Velasquez is a researcher and writer who has managed, coordinated, and directed various community and nonprofit organizations. She has conducted in-depth research on social and economic issues ...

Automation encapsulates a range of tools and techniques which have the effect of reducing human intervention in business and IT processes. This is done through subprocess relationships, decision ...

When people think about automation, the focus is almost always on what it takes away. They see it as machines taking over tasks, making jobs disappear. But there’s another side to the story that’s ...

Premier League fans get to see what is to come as SAOT (semi-automated offside technology) makes its English football debut in the FA Cup fifth round this weekend. It should be a key addition, helping ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...

Forbes contributors publish independent expert analyses and insights. Bryce Hoffman writes about leadership, strategy, and decision making. Automation bias refers to our tendency to favor suggestions ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today. Sales automation is a popular functionality offered by the top CRM software. It ...