A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

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PDF Editify makes browser-based markups and utility tasks easy, but it remains limited as a full document editor.

Platinum group metals (PGMs) have several properties that make them critical everyday-life minerals, Mintek supervisor ...

A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.

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South African manufacturer and piping solutions supplier Sizabantu Piping Systems (SPS) offers a portfolio of products and ...

Minimal growth to the now 257-acre Pocket Fire has allowed firefighters to establish a long-term strategic suppression plan ...

Most of these bases were home to Russian strategic heavy bombers—aircraft capable of carrying nuclear weapons. Using Russia’s mobile phone network, Ukrainian operatives remotely launched the drones, ...

PDF forms have become the standard for school records, tax packets, medical intake sheets, and agency filings. Yet a simple document can still cause delays when fields are omitted, dates are entered ...