Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

Android 16’s Audio Share is getting updated, making it much easier and quicker to pair multiple audio devices with the same phone for simultaneous playback. The latest Play Services update brings Fast ...

In the third century BCE, Apollonius of Perga asked how many circles one could draw that would touch three given circles at exactly one point each. It would take 1,800 years to prove the answer: eight ...

A mid-60s year-old neighbor is convinced he only has a handful of years left to live. “My parents both died in their early 70s,” he often says. “My genetics are definitely against me.” While he might ...

We’d all like to be innovative, but few people have creativity switches they can turn on at will. (I definitely don’t.) We’re a lot better at convergent thinking, using knowledge and experience to ...

CAMBRIDGE, U.K. – A small Microsoft Research team had lofty goals when it set out four years ago to create an analog optical computer that would use light as a medium for solving complex problems.

Jake and Alma had yet another argument about money—budgets, who was spending what—but, like the others, it led to nowhere productive. But for other couples, it might not be about money but sex, or ...

When was the last time you curled up with a good book or flipped through the pages of a magazine? If it’s been a while, you’re not alone: The number of Americans who read for fun has plummeted over ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Sven, a sales leader, received a call from a major customer who was furious. Their order arrived late, the product was damaged, and to top it off, their invoice didn’t reflect the volume discount ...

Consider someone who’s perfectly content with their office chair. It’s not ergonomic, it doesn’t have lumbar support, but it works. Then, during a meeting or a visit to a friend’s office, they sit in ...

What if the secrets to the universe’s most perplexing mathematical riddles were no longer locked away, but instead cracked open by an artificial mind? In a new development, OpenAI’s o3-mini model has ...